Terms and Conditions


Last updated: December 23, 2020


Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the nutmegcpco.com website (the “Site”, “Service”) operated by Nutmeg Cookie & Pastry Co. (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.


Purchases

If you wish to purchase any product or service made available through the Service (“Purchase”) or its operators, you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, and your billing address. Credit card information is always encrypted during transfer over networks.

You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.

The Service may employ the use of third-party services for the purpose of facilitating payment and the completion of any Purchase. By submitting your information, you grant us the right to provide the information to these third parties subject to our Privacy Policy.

We reserve the right to refuse or cancel your order at any time for reasons including but not limited to product or service availability, errors in the description or price of the product or service, error in your order or other reasons.

We reserve the right to refuse or cancel your order if we have reason, in our sole discretion, to suspect fraud or an unauthorized or illegal transaction is suspected.

Returns, Refunds & Cancellations

We are unable to accept returns on baked goods.

If you are not satisfied with your purchase, at our discretion, we may offer a full or partial refund. At our sole discretion, we may choose to issue the refund in the form of a credit towards a future purchase or the original payment method.

For a full refund on Special Orders (excluding any deposit), cancellation must be requested a minimum of 7 days prior to the invoiced order pickup date.
Deposits are only refundable if cancellation is requested more than 30 days prior to the invoiced order pickup date.

Refunds and/or cancellations must be requested either via email (NutmegCPCO@gmail.com) or our Contact Us page.

We may also initiate an order cancellation for various reasons, including but not limited to, supply availability, equipment malfunction, and non-payment.

No-show Policy

Orders must be picked up within 24 hours of the established order pickup date and time. All items are made to order and for quality, they need to be picked up on the agreed-upon date and time. If you do not contact us and you do not pick up the order within 24 hours, all items and payment will be forfeit.

Any exceptions to this policy are at our full discretion.

Shipping

We package orders for shipping as carefully as possible to ensure the best chance of intact delivery. However, we are unable to guarantee the condition in which shipped orders are delivered. Report any issues with a shipped order, via email (NutmegCPCO@gmail.com) or our Contact Us page.

Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of Nutmeg Cookie & Pastry Co. and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Nutmeg Cookie & Pastry Co.

The trademarks and trade dress of Nutmeg Cookie & Pastry Co. are proprietary to us and may not be used by you for any reasons other than as expressly permitted by these terms. All website content, design, text, graphics, and interfaces; the collection, selection, and arrangement thereof; and all software are property of, or duly licensed to, us. Any other use of materials on the Website, including modification, distribution, or reproduction for purposes other than those noted above, without the prior written permission of Nutmeg Cookie & Pastry Co., is strictly prohibited. You acknowledge that Nutmeg Cookie & Pastry Co. and/or third-party content providers remain the owners of all website materials and that you do not acquire any of those ownership rights by downloading, copying, or using any such material in accordance with these Terms. Nutmeg Cookie & Pastry Co. may discontinue or remove the website, or any portion thereof, or discontinue your right to use the website, or any portion thereof, at any time.

Content

Our Service allows you to post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material (“Content”). You are responsible for the Content that you post to the Service, including its legality, reliability, and appropriateness.

By posting Content to the Service, you grant us the right and license to use, modify, publicly perform, publicly display, reproduce, and distribute such Content on and through the Service. You retain any and all of your rights to any Content you submit, post or display on or through the Service and you are responsible for protecting those rights. You agree that this license includes the right for us to make your Content available to other users of the Service, who may also use your Content subject to these Terms.

You represent and warrant that: (i) the Content is yours (you own it) or you have the right to use it and grant us the rights and license as provided in these Terms, and (ii) the posting of your Content on or through the Service does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person. Further, you warrant that: (i) the Content will not cause you or us to breach any law, regulation, rule, code or other legal obligation; (ii) the Content will not or could not be reasonably considered to be obscene, inappropriate, defamatory, disparaging, indecent, seditious, offensive, pornographic, threatening, abusive, liable to incite racial hatred, discriminatory, blasphemous, in breach of confidence or in breach of privacy; (iii) the Content will not be unsolicited, undisclosed or unauthorized advertising; (iv) the Content does not contain software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software, hardware or telecommunications equipment; and (v): the Content does not bring us or the Service into disrepute.

You agree to keep all records necessary to establish that your Content does not violate any of the requirements this clause and make such records available upon our reasonable request.

We are under no obligation to regularly monitor the accuracy or reliability of your Content incorporated into the Service. We reserve the right to modify or remove any Content at any time.

You acknowledge and agree that all Content you provide on the Service will be publicly available information and you bear the risks involved with such public disclosures.

Links to Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by Nutmeg Cookie & Pastry Co.

Nutmeg Cookie & Pastry Co. has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party web sites or services. You further acknowledge and agree that Nutmeg Cookie & Pastry Co. shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

If you wish to terminate your account, you may simply discontinue using the Service.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Indemnification

You will indemnify and hold harmless Nutmeg Cookie & Pastry Co., and its officers, directors, employee and agents, from and against any claims, disputes, demands, liabilities, damages, losses, and costs and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with (i) your access to or use of the Services or Content or (ii) your violation of these Terms.

Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

Nutmeg Cookie & Pastry Co., its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

Contact Us

If you have any questions about these Terms, please contact us.