Frequently Asked Questions
Q: How far in advance should I book a custom cookie order?
A: We suggest as early as possible but a few weeks is a good rule of thumb. As our schedule fills up, we may not be able to accommodate new orders if the requested timeframe is very short.
Q: How much do you charge for custom cookies?
A: Our prices start at $40 per dozen for a thick cut, roughly 4-inch cookie and increase depending on the level of detail and materials required.
Q: Do you offer free products in exchange for marketing exposure?
A: No. We do not give away products free of charge for publicity. We do however regularly donate our products to multiple charitable organizations.
Q: Do you offer any dairy-free or gluten-free products?
A: At this time we do not offer any dairy-free options. We currently have a few gluten-free items available and are continually working to provide more.
Q: Do you make cakes?
A: We do not offer conventional cake, but have started offering chocolate chip cookie cake.
Q: Will you ship products?
A: We do now offer shipping on a select number of products and may expand that offering at a later date. As a cottage bakery, however, we are only permitted to ship within the state of Colorado.
Q: Where are you located?
A: We are located in Colorado Springs near the intersection of Dublin and Powers. As a cottage bakery, we do not have a storefront.