Frequently Asked Questions
Q: How far in advance should I book a custom cookie order?
A: We suggest as early as possible but a few weeks is a good rule of thumb. As our schedule fills up, we may not be able to accommodate new orders if the requested timeframe is very short. Click Here to start the process.
Q: How much do you charge for custom cookies?
A: Our prices start at $40 per dozen for a thick cut, roughly 4-inch cookie and increase depending on the level of detail and materials required.
Q: Do you offer free products in exchange for marketing exposure?
A: No. We do not give away products free of charge for publicity. We do however regularly donate our products to multiple charitable organizations.
Q: Do you offer any dairy-free or gluten-free products?
A: At this time we do not offer any dairy-free options. We currently have a few gluten-free items available and are continually working to provide more.
Q: Do you make cakes?
A: We do not offer conventional cake, but have started offering chocolate chip cookie cake.
Q: Will you ship products?
A: We do now offer shipping on a select number of products and may expand that offering at a later date. As a cottage bakery, however, we are only permitted to ship within the state of Colorado.
Q: Where are you located?
A: We are located in Colorado Springs near the intersection of Dublin and Powers. As a cottage bakery, we do not have a storefront.